Layout: an often-overlooked part of clarity

Earnsy Liu | September 14, 2026

A brightly coloured plastic box with seven compartments labelled Sunday to Saturday. Several pills are in two of the compartments.

Pill organisers help people keep track of when to take different medicines. / Image by Copilot

 

Talk about clear communication and most people think that’s about words.

Yes, words matter. But they’re not enough on their own. Other things matter too, like:

Poor layout? Your message might not get through

Poor layout might be confusing and annoying, or it could have more serious consequences.

A friend of mine — let’s call them Pat — needs to take several medications, but when to take them is unclear. Below is what the schedule looks like, with the names of the medications anonymised.

Have a quick look, then tell me: what should Pat take on the day of treatment?

A table is labelled ‘The week of your treatment.’ The first column is called ‘Time’, and the labels below it are ‘On waking’, ‘Breakfast’, ‘Lunch’, and so on. The next columns are the days of the week.

A friend was given these instructions for taking their medications. The days of the week were handwritten by the nurse. Image by Write Group / CC BY-NC-ND

 

If you say Alpha and Beta, that’s exactly my point. Pat actually needs to take Delta too.

Two main things make the schedule hard to follow.

  1. Medications are organised by when to start taking them, rather than by what to take each day.
  2. Labels like ‘Day before treatment’ and ‘Day of treatment’ require someone to work out the actual days of the week. Someone can easily get the day of treatment wrong, especially when they’re tired or busy. In this case, the experienced nurse got the day before treatment wrong.

Here’s a possible solution

Pat’s treatment is every third Monday. The medication they need to take depends on which part of the treatment cycle they’re in.

The snippet below lists medications by day and by time of day, so Pat can see at a glance that they need to take Delta, Alpha, and Bravo at breakfast on Monday.

A table is labelled ‘The week of your treatment.’ The first column is called ‘Time’, and the labels below it are ‘On waking’, ‘Breakfast’, ‘Lunch’, and so on. The next columns are the days of the week.

The same schedule in a layout that makes the information easier to follow. Image by Write Group / CC BY-NC-ND

 

The redesign does a few things.

As this is purely an exercise, I have redesigned the schedule as I understand it. I have not asked a clinical professional for their opinion, which I would do if I were redesigning the schedule for real. But I’ve shown it to Pat, who thinks it’s easier to follow.

Find out more about layout and clarity

Good layout doesn’t always have to involve making big changes. Sometimes small adjustments can make all the difference. Read our earlier blog post to find out what those small adjustments might be.

Use layout to help readers grasp your messages quickly

Get in touch if you’d like help with your layout.

enquiries@write.co.nz

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