White papers
Plain language supports access to information, equity, and participation in society. It also improves efficiency and builds brand trust.
We’ve spent more than 35 years working with organisations to get better outcomes for the people they serve.
Read our white papers to learn more
How microlearning can benefit your organisation
Microlearning offers a learner-focused approach, using bite-sized content to get results. This paper discusses the benefits of microlearning, the importance of a flexible learning style, and how microlearning can benefit your organisation.
Has the public sector embraced the Plain Language Act 2022?
In One year on we report on our review of public sector commitment to the intent of New Zealand’s Plain Language Act. Has the Act made a difference? Has clear, effective, and human-centred communication become the norm across the public sector?
